Privacy Policy

Proteus and its sole owner Xergy Group Limited are committed to protecting and respecting your privacy.

This policy sets out the basis on which any Personal Data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your Personal Data and how we will treat it.

In this policy, “we”, “us” and “our” refer to Proteus and its sole owner, Xergy Group Limited. Proteus web app, our website www.proteus-work.com and the Proteus mobile app (together the “Platform”) and any products and services of whatever nature (whether existing now or in the future) available through the Platform (the “Services”).

Xergy Group Limited has a designated Data Protection Officer who can be contacted on Andrew.derrick@xergy.com.

How we use your personal data

In this Section we have set out:

(a) the categories of personal data that we may process

(b) the purposes for which we may process your personal data

(c) the legal basis of the data processing

Usage Data: We may process data about your use of our website, Platform and services. This usage data may include the following: your IP address, your geographical location, browser type and version, operating system, length of Platform visit, referral source, page views and navigation, as well as information about timing, frequency and the pattern of your service use. The source of the usage data is our website analytics tracking system. This usage data may be processed for the purposes of analysing the use of the Platform and Services. The legal basis for this processing is so that we may monitor and improve the user experience of our Platform and our Services.

Contact Data: We may process your account data which may include your name, company, title and email address. The source of this is the account registration form. This data may be processed for communicating with you. The legal basis for this processing is our legitimate interests, namely the proper administration of our Platform and our Services.

Profile Data: We may process your personal information included in your account profile on our Platform. The personal data may include the following: your name, address, telephone number, email address, company, title, job history, experience, skills, ratings and reviews. The profile data will be processed for the purposes of providing you with the resource management Services we provide. The legal basis for this processing is our legitimate interests, namely the proper administration of our Platform and our Services.

Enquiry Data: We may process information contained in any enquiry or email you submit to us. The enquiry data may be processed for the purposes of modifying our Platform to ensure better user experience. The legal basis for this processing is to improve user experience.

Transaction Data: We may process information relating to transactions, including purchases of our plans through our Platform. This transaction data may include the following: your contact details, your card details and the details of the transaction itself. The transaction data may be processed for the purpose of fulfilling the Services and keeping proper transaction records. The legal basis for this processing is the deliverance of services and proper administration of our Platform and our Services.

Notification Data: We may process information that you provide to us for the purpose of subscribing to our email updates. The notification data may be processed for the purposes of sending you the relevant updates regarding the Platform. The legal basis for this processing is consent.

Correspondence Data: We may process information relating to any communication that you send to us via our Platform or directly via email. The correspondence data may include the communication content and metadata associated with the communication. (When using the website contact forms our website will generate the metadata associated with any communications made.) The correspondence data may be processed for the purposes of communicating with you and your party and accurate record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our Platform and business and communications with users.

We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of any legal claims against us, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, specifically the protection and assertion of our legal rights, your legal rights and the legal rights of all others involved.

We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance, managing associated risks, or obtaining professional advice against risks.

In addition to the above specific purposes for which we may process your personal data set out in this policy, we may also process your personal data where it is necessary for compliance with a legal obligation to which we are subject, or in order to protect yours or other users vital interests.

Do not supply any other person’s personal data to us, unless we prompt you to do so.

We use analytics to track Platform visits but the detail is not used by us to identify or target you in any way (see cookie policy).

We will not sell, distribute or lease your Personal Data to third parties unless we have your permission or are required to do so by law.

Financial transactions are almost always handled by our nominated payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your deposits, and payments, refunding payments and for dealing with complaints or queries relating to payments and refunds.

Your rights

You have the right to ask us not to process your Personal Data for marketing purposes. We will usually inform you (before collecting your Personal Data) if we intend to use your Personal Data for such purposes or if we intend to disclose your Personal Data to any third party for such purposes. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your Personal Data. You can also exercise the right at any time by contacting us at admin at support@proteus-work.com.

The Platform may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Data to these websites.

In some circumstances you have the right to the erasure of your personal data. Those circumstances include: the personal data is no longer necessary for the purposes of which it was collected or otherwise processed, you withdraw consent to consent-based processing, you object to the processing under certain rules of applicable data protection law, the processing is for direct marketing purposes; and the personal data has been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information, for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.

Access to information

You have the right to access Personal Data held about you. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the Personal Data we hold about you. Please email support@proteus-work.com.

Changes to our Privacy Policy

Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. The last update to this policy was made on 26th January 2020.

Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to support@proteus-work.com.

Cookies

This site uses cookies – small text files that are placed on your machine to help the Platform provide a better user experience. In general, cookies are used to retain user preferences and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.